Home :: About Us :: Shipping Policy
Orders for all Algonot Products may be placed on-line through our website by using the “SHOP” tab located AT THE TOP OF OUR WEBSITE OR ON EACH PRODUCT PAGE BY CLICKING THE "ORDER NOW" TAB. You may also call our operator center by using the toll free number or our direct line found in the "CONTACT US" section of this website or listed below. If you wish, you may fax or mail your order in as well. If you choose to fax or mail your order in, please make sure you print a copy of the “order form” by using the tab “downloadable order form” and include it in your correspondence.
Orders for CystoProtek through Algonot are for International sales only. These orders may be placed through our operator center by using the toll free number or the direct line. You may also fax or mail your order in as well. If you choose to fax or mail your order in, please make sure you print a copy of the “order form” by using the tab “downloadable order form” and include it in your correspondence.
Orders for CystoProtek within the United States must be placed throughMeda Consumer Healthcare Amazon Webstore or through the Meda Consumer Healthcare website, www.cysto-protek.com. You may also call 1-877-913-3990 (within the US)
Algonot is happy to accept all major credit cards.
Toll Free Phone: 1-800- ALGONOT (1-800-254-6668)
We are sorry to inform our international customers that for some areas the toll free number cannot be used. Please call the ordering center direct.
Direct: 941-346-5304
Fax: 941-312-0872
E-Mail: Feedback@algonot.com
Mailing Address:
5111 Ocean Blvd
Suite J
Sarasota, Fl. 34242
Algonot LLC stands behind the products we sell. We recognize that although our products have extremely high consumer satisfaction, there is no one product that may work for everyone. We also strive to make your online shopping experience positive and secure. We do not at any time give or sell you information to any other companies. Any questionnaires asked to be filled out for the feedback on Algonot Products is used solely by Algonot LLC for research and to improve our development.
If for any reason, within 30 days of your purchase, you are not satisfied with our product, you may receive a full refund of your purchase price (less shipping and handling). The product must have been purchased directly from Algonot LLC. There is a limit of a 4 bottle purchase applicable refund policy. To obtain a refund, simply call 1-800-Algonot (254-6668) and ask to leave a message for the refund department, a representative of Algonot will call you back within a 48 hour period. You may also mail your requests with bottles (if any) with a note containing your name, address and phone number to:
Algonot LLC -Returns Department
5111 Ocean Blvd. Suite J
Sarasota Fl 34242
Domestic:
It is the responsibility of the purchaser to be sure the shipping address and shipping method used is permitted and correct. We will not provide a refund on shipping fees unless there was an error created by Algonot LLC.
International:
It is the responsibility of the purchaser to be sure the Customs Department permits the shipment of our products to your country and what the duties or tariffs may be upon delivery. We will not provide a refund on the shipping of the package for any reason. We will only issue a credit when the product is returned and received into the offices of Algonot LLC.
We strive to have all of our products available for immediate shipment. In rare occasions, due to popularity and high demand for our products or limited availability of ingredients, products may be on back order. We will take all necessary steps to advise you in a prompt manner if this situation occurs. If it is possible to ship a portion of an order, we will send out all available items and place the remainder as a back-order, to be shipped as soon as possible with no extra shipping charges to you.
All delivery times are estimated from the time your order leaves our processing center. This includes overnight and expedited packages.
The Algonot shipping department is able to ship to APO, street addresses and PO Boxes. The purchaser is responsible for providing the correct mailing address. Please be certain your address is correct regardless of your ordering process, before finalizing your order. We can not be responsible for goods delivered to the wrong address.
Orders shipped to Alaska and Hawaii can require an additional 2 – 3 day delivery time.
International Orders may require an additional 7-10 days.
We typically ship 4 times per week and try to process orders within 48 hours (except holidays and weekends)
Orders submitted Monday – Friday : Priority mail and Express orders received before 9:00 AM EST will be shipped within 48 hours.
Orders submitted between Friday 9 AM EST and Sunday Midnight will be process the next business shipping day.
Domestic
All packages, unless otherwise stipulated, once processed, go out as United States Postal Service Priority Mail (3-5 day service, not guaranteed). This service provides tracking numbers for all of our orders. If you need faster delivery, we are happy to offer UPS services at your request, but please note that the shipping cost will probably be much higher. Please call for pricing. All delivery times are estimated from the time your order leaves our processing center. This includes overnight and expedited packages.
International
All packages, unless otherwise stipulated, once processed, go our United States Postal Service Priority Mail International (not allowed for all countries, estimated 7 to 10 day delivery). Please provide a current e-mail address and you will be sent an e-mail from USPS.com with tracking information of your delivery. This is the fastest way for you to track your package. This is a service provided by USPS.com and while Algonot tries to make every effort to keep our customers up to date on their delivery times, USPS.com may not always have up to date information available. Please note that our operator center does not have current pricing for international deliveries and adjustments to the shipping rate quote may be required.